SHIPPING POLICY
Last updated: October 18, 2026
Made to order
Every Stashouse Originals item is made to order after you place your order, so each order goes through a short production step before it ships.
Processing time
Orders are made and shipped within 3–5 business days. Business days are Monday through Friday, excluding major US holidays, when we are closed and do not ship. During busy periods, such as new drops and the holidays, production may take a little longer. If your order will be noticeably delayed, we'll let you know by email.
Carrier and delivery time
Orders ship from Columbus, Ohio via USPS (United States Postal Service). USPS is our only shipping carrier. Once your order ships, delivery usually takes about 3 business days, depending on your location. Your total wait is production time plus delivery time.
Shipping rates
Shipping is a flat $5.95 per order anywhere in the United States, no matter how many items you order, and shipping is FREE on orders of $75 or more. Your exact shipping cost is shown at checkout before you pay.
Where we ship
We currently ship within the United States only. We don't ship to international addresses at this time.
Order tracking
When your order ships, we'll email you a USPS tracking number at the address used at checkout.
Order changes and cancellations
Because every item is made to order, you can change or cancel an order only within 24 hours of purchase. Email us right away at support@stashouse.clothing with your order number. After 24 hours, we can't change or cancel your order.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice a mistake, contact us right away at support@stashouse.clothing or through the Contact page. We'll do our best to update it if your order hasn't gone into production or shipped yet. If a package is returned to us because the customer gave a wrong or incomplete address, the customer pays the cost to reship it.
Lost, delayed, or damaged packages
Once a package is handed to USPS, delivery times are in the carrier's hands. If tracking shows no movement for 7 days, or your package is marked delivered but you can't find it, please contact us at support@stashouse.clothing and we'll help you work with USPS. If your item arrives damaged, defective, or wrong, follow the steps in our Return & Refund Policy: contact us within 7 days of delivery with photos of the item and packaging.
Contact
Questions about shipping? Reach us at support@stashouse.clothing or through the Contact page on our site.
Stashouse Originals, Columbus, Ohio